cPanel web hosting: The most important features for agencies and service providers


As an IT service provider, the administration of websites for companies presents you with ever greater challenges. Topics such as cybersecurity, technological developments, securing domains with SSL certificates and optimizing cost management for the installation and administration of web applications play an important role. At the same time, your customers want to save costs and, above all, time by outsourcing. In this article you will learn how you, as an agency or IT service provider, can meet these challenges and how the cPanel configuration tool can support you.

Index of contents

Challenges of an IT service provider

More and more small and medium-sized companies are outsourcing their IT. On the one hand, they want to save costs and, on the other hand, they want to concentrate on the essential aspects of their work. As an IT service provider, you are faced with numerous challenges. You have to position yourself against a large number of competitors and try to stand out from the crowd as best you can. One variant is the cooperation with partner companies such as web hosting companies, which provide you with a high bandwidth for the operation of customer websites. Because slow loading speeds of a website or failures can mean the loss of numerous website visitors and thus high sales losses for the companies you support.

Another way to stand up to the competition is to use hosting products that make it much easier for you to manage customer websites. Host Europe's cPanel web hosting is one of those very user-friendly and secure solutions. This saves you time and money, because cPanel web hosting makes your work as a site operator easier. You can easily install over 120 applications and manage them with just a few clicks. Many tasks such as backups or downloading files or securing your domains with an SSL certificate run automatically in the background - as with cPanel-WebHosting Maximum.

Make your customers' systems more secure

The requirements for the security of IT systems are constantly increasing. Malware, hacker attacks, spam or insufficient data protection can get companies into serious financial and legal difficulties. As the Federal Ministry for Economic Affairs and Energy writes on its website, German websites are among the most popular targets for cybercriminals. These include, above all, those of medium-sized companies. As an IT service provider, you should therefore know how to make your customers' systems secure. An important part of these measures are regular updates, powerful firewalls and the control of access permissions.

Efficient cost management

In order to counteract the cost factor, efficient processes and simple website administration play an important role. As an IT service provider, you have the task of continuously monitoring and maintaining your customers' systems so that they run smoothly. Some of these tasks can be automated using cron jobs, for example. (More on this in our article: How to set up and manage cron jobs more easily - the advantages of cPanel WebHosting) In addition, a clearly structured configuration tool such as cPanel can significantly relieve you of your work.

Find out more about Host Europe's cPanel web hosting products

Top features in the cPanel configuration tool

cPanel is one of the most well-known configuration tools that can be used to monitor all aspects of a website. The graphical user interface makes it easy to operate and control. As an IT service provider, you can use it to manage your customers' websites and intranets or give your customers the opportunity to make changes themselves using the tool.

Feature 1: Modern and powerful tools

Website design made easy: With cPanel, your customers can choose from the most well-known content management systems to build their online presence. There are also powerful features for creating e-mail addresses or digital calendars. As an IT service provider, you can set up new e-mail accounts, create shared calendars and protect them with optimal spam protection. In addition, all data can be backed up or stored on another hosting or storage package such as Backup Storage from Host Europe via the cPanel user interface. FTP controls allow you or your customers to easily upload or download files.

Host Europe's cPanel web hosting packages come with over 120 pre-installed web applications. You can install additional add-ons as required in just a few clicks - and you can access a large selection of tools.

cPanel has a graphical user interface, which allows you or your customers to easily manage websites, even with little knowledge of system administration. The navigation within the tool is clearly represented by icons and is available in several languages. cPanel can also be easily operated via mobile devices. With the built-in features, the tool is particularly suitable for managing websites of small and medium-sized companies. Exactly the type of customer that you look after as an agency or IT service provider.

With EasyApache you can easily change the PHP version for your hosting package and install PHP extensions. Some of the most common PHP options are already installed during cPanel setup.

If you have tech-savvy customers, they can manage domains themselves, create aliases, add or remove subdomains, and configure DNS zones. The diverse features make it possible to offer your customers exactly the service that these .

Feature 3: Various security settings

The configuration tool offers numerous security settings. You can use cPanel to create password-protected directories, set up SSL/TLS and block access from specific IP addresses. E-mails can be encrypted with the GnuPG key settings.

cPanel also includes the ModSecurity firewall and Leech Protect, a tool that prevents users from publishing their passwords in a protected area of ​​the website. HotLink Protection is another feature included in cPanel that supports Content Delivery Network (CDN) security: protect a website's bandwidth by prohibiting other domains from linking to content such as images, videos or files on your CDN.

Feature 4: Automatic domain security with SSL certificates

The Auto-SSL function, which is available to you with the cPanel WebHosting Tariff Maximum and all cPanel WebServers, is particularly convenient. All domains that you have set up on the corresponding product are automatically secured with a DV SSL certificate free of charge, including automatic renewal. You practically don't need to worry about anything.

Figure - cPanel features for agencies - AutoSSL

Meet the challenges of the IT world with cPanel web hosting

Cybersecurity, efficient processes and powerful technologies - these are the challenges that website operators have to face. cPanel, the basis of Host Europe's cPanel WebHosting products, is an easy-to-use tool that allows you, as an agency, to meet these challenges and easily manage the websites of small and medium-sized businesses. Numerous built-in features as well as optional add-ons offer a lot of design freedom, so that you as an IT service provider can define the optimal approach for your customers.

By the way: In our article "More secure web hosting: 7 best practices for every site" you will find valuable tips on how to make your customers' websites more secure.

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