Disney+ login issues: How to set the Disney Plus code on TV?

If you're having trouble signing in to Disney+, select the option below that best suits your case for more information:

How to sign in to Disney+

There are three methods to sign in to Disney+:

• Login to your device with email and password:

1. Open the Disney+ app or visit DisneyPlus.com, and then select Sign In .
2. Enter the email address and password you used to sign up for Disney+.
3. Select Sign in to confirm.

• Sign in to TV from a mobile device:

1. 1. Open Disney+ on your streaming device or Smart TV.|
      • Note: The mobile device and the TV must be connected to the same Wi-Fi network.
   2. Open the Disney+ app on your phone or tablet.

1. Automatically, a request to log in to the device will appear on the screen.
   • Tap Allow .
   • Select Watch Now on TV.

• Login to your Smart TV or game console:

1. Open the Disney+ app and select Sign In .
2. Visit disneyplus.com/begin on a computer or mobile device.
3. Enter the eight-digit code that appears on the TV and select Continue .
4. Type in your Disney+ login credentials and you're done.

Forgot password or email address

If you forgot your password, you must reset it to access your account:

1. Open the Disney+ app or visit DisneyPlus.com, and then select Sign In .
2. Enter the email address you used to sign up for Disney+ and select Continue .
3. Select Forgot your password? and we'll send you a six-digit access code to the email address associated with your Disney+ account.
4. Find the code in your email and return to the website or app.
5. Enter the code and select Continue to create a new password.

If you forgot the email address associated with your Disney+ account, please contact the Help Center for assistance using the options below.

Password reset code not received

When you change or reset your password, you must verify your account with a six-digit access code that we send to the email address associated with your Disney+ account. Remember that the unique code expires after 15 minutes.

If you don't receive the email, check your spam folder or select Resend Email to receive another six-digit code. If you need help, please contact us directly through the options below.

How do I find out if my login information changes?

When you change your Disney+ account email address or password, we will send a notification to the email address associated with your account to confirm the changes.

IMPORTANT: If you suspect that someone has compromised your account, please reset your password or contact us immediately for help using the options below.

None of the above options

If the above information doesn't relate to your access issue or doesn't resolve it, please contact our Customer Service team so we can help you get back to service quickly.